I brought my gaming rig to him to remove my cpu heat sink and add two new 16gb ram sticks to the slots underneath. Now my old ram sticks were only 8gb and of a completely different brand. Even after I was told that was I possible to run in my rig by the guys who built it, Derek got everything to work just fine. Ontop of that he fully cleaned my hardware and installed some software I didn't even know existed to speed up my rig and make it run games way smoother. ALL OF THIS DONE IN UNDER 4 HOURS. 100% 10/10 service, will deffinitly be returning for more work.