Reviews for E Z Taxi in Georgetown, Ontario, Canada

10 years ago

Tina , a member from Georgetown, wrote:

Rated:

I ordered a cab to Acton at 1230 last night and was told it would show up in about half an hour. Because I was eager to go home I continued to check outside for the cab at 1250ish. I also had my cellphone in my hand as it was too cold outside to wait and I knew they would call if they were waiting. 1 passes by, as does 130. I begin to call with no answer for 40 minutes! Finally after 2 in the morning someone answers (with major attitude) and informs me the cab came in 15 mins and left. Even though he told me it would be half an hour at least. I asked why he didn't call me to let me know, as we were coats on ready to go. He said they were too busy to bother. By this point everyone had left the party we were at and we are alone waiting outside in the cold. Had to call another company and didn't get home until almost 3 am. When I called today to speak to the owner Rick, I explained my issue, and then he sits silent on the phone. I asked him if this is how he conducts his business and he replied yes with a chuckle and proceeds to hang up on me. Absolutely disgusting service and I will never be using or suggesting them again. I'd rather walk.

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