Recently moved to g town from a town far far away just to be close to this pub, I’ve been going for 14 years or so and the wings have always been amazing! I should note that I also moved super close to Krispy cream in Mississauga just to be close to it. Lol
Horrible service and dirty 5 orders came out of the kitchen 15 mins apart. Had to remind waitress multiple times for drink refills. Dead bugs and sauce marks on the wall Overall horrible experience
My apology for the bad experience. I appreciate your honest review for everyone to see but 5 orders coming out of the kitchen 15 minutes apart might seem to the reader a bit more exaggerated. So it took 1 hour and 15 minutes to complete your order of 5 items? I thank you for your patience and i am pretty sure the deal were to good to be true to offset 1:15 hours of your time waiting for the food.
Person 1: 1lb Wings + Deep fried pickles + Cider Person 2: 2lb Wings + Beer Person 3: 2lb Wings + Beer Person 4: 2lb Wings + Diet Coke Person 5: 1lb Wings + Beer
Persons 1&2's order came out from the kitchen....15 minutes later persons 3&4's order came out from the kitchen....15 mins later person 5's order came out from the kitchen.
By the time all of the food was on the table, the first two orders were cold. In addition to this, we had to remind the waitress multiple times for drink orders, which might I add was not wearing appropriate clothing to be serving and as I also mentioned in the initial review, there was dead bugs and sauce on the wall which was DISGUSTING. I have been coming to Barber Towne for years and the service has significantly declined over the years making this the last time that I will visit the restaurant.
HORRIBLE CUSTOMER SERVICE! As other reviews mentioned, "Dont waste your time here"
Visited the Barber Towne Pub for the first and last time on Friday November 2, 2018. Arrived at about 6:00pm to find very few people in this establishment. Waited an eternity for everything. It was about 15 minutes before I was even approached by a server. The second eternity was waiting for my drink to arrive. The next eternity was waiting for a menu and then then for the food to arrive. What arrived was not what I ordered but having waited so long, I accepted it. It shouldn't take an hour and a half to get a drink and some food, especially in an almost empty pub. The servers were more interested in folding napkins and watching TV than taking care of customers. Nobody comes by the table to ask if everything is okay or if you would like something more. The only redeeming value to this establishment is the locals who are a friendly bunch of people. There are much better places for a drink and a meal in Georgetown. Don't waste your time here.
Hello Ed, This is walter owner of Barber Towne pub, would like to apologize for unexceptable service you had to experience. I have dealt with the individual and has taken steps to correct such incidents. I appreciate your time for the review which helps me to identify areas where I need to improve. Customers like you are the reason why we are here and I appreciate your business you contributed to Barber Towne pub. If you are willing to identify yourself next time you visit the bar, I would like to offer you free meal and drinks on house for helping me to identify areas that needs for improvement.
First time in 10 years there are no refills on pop I am the DD all the time now I have to spend the time drinking water Don’t time to find a ne place to eat
This is my third review over a prolonged period of time. I recently decided to try this place again (with regards to food) and was quite pleasantly surprised that Barber Towne now boasts some kick-ass wings! Quite possibly the best in town - well done all
Hello This is walter owner of Barber Towne pub, first of all, I would like to thank you for coming back despite of bad experience in the past, second I would you for posting a positive review with regards to our food quality. I always look for ways to improve food quality and service and reviews whether positive or negative will help me improve in areas I need to work on. So thank you again.
The food has gone way down hill over the past month. Everything we have ordered lately comes out either under cooked, over cooked, and bad tasting. Even the wings have been terrible lately.
The staff are very friendly and we always have a great time so it saddens me that we might not be able to continue going to one of our favorite bars because of the food.
Dear regular, Thank you for your review and without your input I would not have known the problem. I take every review very seriously as I could loose many other potential customers if the food situation is not fixed. I will make sure that thing will be better and I wouldn't like to loose you as a regular customer and I would like you to keep coming back again and again for our great wings. If problem persist let me know my number is 4163880344. I take review as a positive criticism to help improve our food quality and services. Thank you walter
Posted a review quite some time ago, there is still a good pub "atmosphere" about the place and I have always had good service when there. The food; however, has gone from fair to quite poor. This is only the couple of items I have had in the last little while but given there are only a handful of items remaining on the menu, they should be top notch. The burgers are tasteless and mine was severely over cooked which was a significant contrast to the only half-cooked fries that accompanied it.
The place has gone downhill since it was sold and new owners took over . They have not changed the menu and blocked half the menu off They run out of ingredients and can't eat half the food on the menu New cook new staff that are miserable Been coming here for over 10 years and I am thinking its time to find a new pub Too bad Amanda !
Thank you for your feedback. We want everyone who comes to the Barber Towne Pub to have a great time, great service and great food, whether they are new or longtime customers. You're right that since we took over management of the pub, we've had some growing pains with changes of staff, menu and suppliers, but we're working towards making the Barber Towne Pub the best it's ever been. Your feedback will help us get there. We hope you'll keep checking on our progress, and we hope you will tell us how we're doing any time you visit.
Awful experience .... The server was super nasty and rude ! Curly haired tall woman who never smiled and was just miserable We got there at 6:30 and left at 8:30 because it took forever for our wings to come out and our food came out wrong 2 times .... Ridiculous !!! Not impressed
Thank you for your feedback. We want everyone who comes to the pub to have a great time, great service and great food, whether they are new or longtime customers. Sometimes with a change of ownership there are growing pains, but we're working towards making the Barber Towne Pub the best it's ever been. Your feedback will help us get there. Please keep checking on our progress, and we hope you will tell us how we're doing any time you visit.
This pub continues to be a great watering hole and a decent place to get a good bite. They recently installed yet another big screen just above the bar ... but it needs calibrating (couldn't see box score of the baseball game) .... hint hint :)
Great local pub! They have everything your looking for from homemade burgers to grilled chicken salads, but I can't forget the best wings in town!!! Fresh fresh fresh, the staff are welcoming and the vibe is friendly always:)
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a nice place. very good food and good service. 
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